Connecting Israel's Businesses
with the World
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Ltd.Project Toucan: -
Present: Part of a sales team that is primarily involved in selling
phone packages and upgrades to the UK and surrounding areas.
Promoting various services such as Line-Rental packages, upgrading
of services and mobile packages to present customers that are with
toucan as their primary phone service provider. Customer service
oriented and sales-warm calling training. Achieved consistently
high grades on quality assurance reviews. support for clients of a
large multinational telecommunications
provider.CSM Customer Service Management
Ltd.Customer Service Representative
Responsible for English language customer service and
support for clients of a large multinational telecommunications
provider. Handled pre-sales and post-sales
support, customer problem resolution, billing inquiries and
collection. Achieved consistently high grades on quality assurance
reviews.
The Jerusalem Post Customer Service Representative Responsible for marketing and customer service to subscription customers for various Post publications. Marketing activities included direct circulation marketing for new subscriptions, renewals and add-on sales for additional products. Customer service activities included handling customer inquires, problem resolution and interface with distribution providers. Additional duties included maintenance of customer databases and correspondence.Media WorksPerformed office duties associated with administration and coordination of billing accounts, teaching schedules, and class enrollment. Designed and promoted courses for individual and group learning at the Computer School. Acted as liaison between the school and potential clients, employers, outsourcing teachers. Additional duties included maintenance of customer databases and correspondence.American UlpanOffice responsibilities included management of accounts, coordination of teaching schedules and class enrollment. Responsible for placement and testing of students enrolled in the center. Promoted, designed, and marketed courses for individual and group learning at the ulpan. Special Education Teacher–Ocala Florida September 1984- June 1985 Responsible for placement and testing of students. Responsible for compliance of treatment plans. Worked on an individual basis with students that needed extra attention understanding classroom instruction Mental Health Services of Orange County Florida- November 1985-1988Acted as liaison between the outpatient satellite offices and the Mental Hospital. Responsible for placement and testing of clients in different vocational rehabilitation and outpatient programs and facilities. Maintained follow-up home visits and routine counseling sessions on a one on one basis. Responsible for compliance of treatment plans and made appropriate referrals to outsides service based on monthly treatment plans. Appeared in court in behalf of the client in some extreme cases put them into a treatment facility by court order .Ohr LeNefesh- November 2006-2007Maintained follow-up home visits on a one on one basis. Makes appropriate referrals to outside services Participates in in-service groups and works with the Social Workers to raise the standard of living for the clients. |
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